Shipping policy
Delivery Option Cost
- UK SAVER (UK ONLY) £3.99
- UK NEXT WORKING DAY (MAINLAND UK, Excludes Northern Ireland, Channel Islands, Highlands & Islands) Order before 3pm (Monday to Friday only) £7.99
- Northern Ireland, Scottish Highlands & Islands, Jersey, Guernsey & Scilly Isles £3.99
INTERNATIONAL CUSTOMERS. Please see table below for prices and delivery times.
MAINLAND UK
UK SAVER (MAINLAND UK)
These orders will arrive between 2-5 working days after placing your order. Saturday, Sunday and Bank Holidays are NOT classed as working days.
UK NEXT WORKING DAY (MAINLAND UK) – Order before 3pm (Monday to Friday only)
These orders are shipped and should arrive the next working day if ordered before 3pm. Please note, delivery can be any time from 8am-10pm.
Orders received after 3pm or on a non-working day will be processed and dispatched on the NEXT WORKING DAY, ready for delivery the NEXT WORKING DAY. For example:
Please note of the Next Day delivery service, the following areas may take 3-5 working days: Channel Islands, Highlands & Islands of Scotland, and the Shetland Islands.
Saturday, Sunday and Bank Holidays are NOT classed as WORKING DAYS.
NORTHERN IRELAND, HIGHLANDS & ISLANDS
- Northern Ireland, Highlands & Islands (Jersey, Guernsey & Channel Islands)
- These orders will be shipped on a tracked service.
- Next Day Tracked 24 – Please order before 3pm
- 48hr Tracked service – This will arrive with you within 2 working days.
INTERNATIONAL
All international orders will be shipped on a tracked service.
We Ship to over 180 Countries including
- United States Of America
- Canada
- Australia
- New Zealand
- France
- Germany
- Belgium
- Netherlands
PLEASE NOTE
All delivery timeframes are estimations
There are no collections processed over bank holiday weekends
All orders placed over a bank holiday will be processed and dispatched on the following working day
Once orders have been completed, we are unable to amend any items or cancel orders
Please ensure all delivery addresses and instructions are entered correctly. Any parcels returned due to invalid addresses will incur a charge, payable by the customer
- Delivery Options Delivery Times Cost
- Republic of Ireland 2-5 Working Days £9.99
- EU Standard Delivery 3-5 Working Days £9.99
- USA & Canada 5-7 Working Days £15.99
- ROW Express 7-10 Working Days £19.99
*Selected countries only
WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES?
Depending on the value of your order, your parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs. Unfortunately, these charges are out of Miss Guilty hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we would suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
Miss Guilty cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.