Returns
We hope you are satisfied with your purchase. However, if you wish to return an item, we are happy to offer a refund or exchange, provided the following conditions are met:
• The item must be in fully resalable condition.
• It must be returned within 14 days of receipt.
• The original packaging must be undamaged, with all tags intact.
If the returned product is not in a fully resalable condition, we reserve the right to decline a refund or exchange.
Returns Due to Errors, Damage, or Defects
If you are returning an item due to an error on our part, or because it is damaged or defective, we will:
• Refund the delivery charges incurred when the item was sent to you.
• Cover the cost of returning the item to us.
Return Instructions
Please follow the steps below to ensure a smooth return process:
1. Send the item to the following address:
Miss Guilty
151 Charlotte Way
St. John’s Precinct
Liverpool L1 1NB
2. Include a note inside the package with:
• Your order number.
• Details of whether you would like an exchange or a refund.
Once we receive your return, we will process it as quickly as possible.
Important Notice
Miss Guilty cannot be held responsible for any parcels lost or stolen due to specific delivery instructions left for the carrier.
We appreciate your understanding and cooperation.