DELIVERY & RETURN POLICY

UK SAVER (MAINLAND UK)

These orders will arrive between 2-3 working days after placing your order. Saturday, Sunday and Bank Holidays are not classed as working days.

 

UK NEXT WORKING DAY (MAINLAND UK)

These orders are shipped and should arrive the next working day if ordered before 3pm.  Please note, delivery can be any time from 8am-10pm.Orders received after 3pm or on a non-working day will be processed and dispatched on the next working day.  Saturday, Sunday and Bank Holidays are NOT classed as working days.
 

NORTHERN IRELAND, HIGHLANDS & ISLANDS  

Northern Ireland, Highlands & Islands (Jersey, Guernsey & Channel Islands)
These orders will be shipped on a tracked service.
 Next Day Tracked 24 – Please order before 3pm
48hr Tracked service – This will arrive with you within 2 working days.
 

INTERNATIONAL

All international orders will be shipped on a tracked service. We Ship to over 180 Countries including
  • United States Of America
  • Canada
  • Australia
  • New Zealand
  • France
  • Germany
  • Belgium
  • Netherlands
 

RETURN POLICY

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in a fully resalable condition. Returns should be made within 14 days and in original, undamaged packaging with all the tags intact, if we find that the product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the item. If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs or returning it to us.

 Miss Guilty cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.